An Assessment of the Authorised Economic Operator (AEO) Scheme


The instant study is being conducted with the objective to present a comprehensive assessment of the Authorised Economic Operator (“AEO”) programme of the Central Board of Indirect Taxes and Customs (CBIC). Recognising that AEO scheme not only fulfils a commitment under the Trade Facilitation Agreement (TFA), this trust-based scheme must lie at the core of a robust economic reform initiative. Public policy has been found to be immensely more impactful when it is designed on the basis of evidence and feedback.

Therefore, as part of this study, we, with our knowledge partners Deloitte India propose to undertake a detailed questionnaire-based survey, with those who have enrolled under the three-tiered scheme and those who have not to elicit the stakeholders’ assessment of the benefits, challenges and costs so as to make recommendations to the Government to further improve the attractiveness and effectiveness of the AEO scheme. In view of the specific objective of this study and to bring greater precision to the exercise, this study does not cover AEO-LO, even though they play an important role in trade facilitation.

With the above objective, survey questionnaire has been formulated, with Section 1 comprising questions with multiple options. However, recognising that this approach may not be adequate to elicit detailed stakeholders’ insight, in Section 2, subjective questions have been posed for qualitative answers.

We would also welcome the opportunity to get more detailed responses and comments either through email or a telephonic interview with the team leaders.

Upon analyses of the responses, we propose to discuss the same with domain experts before formulating appropriate actionable recommendations to the Government.

Section 1:
Sub-Section A: General

Sub-Section B: Application Process

Sub-Section C: Customs facilitation

Sub-Section D: Meeting service level commitments

Sub-Section E: Miscellaneous

Section 2:

Section 3: